Final

Before this module, I have very little knowledge on professional digital profile and how the Internet acts as a powerful tool for many companies and job seekers. Right now, I am very confident to say that I have learnt a lot and I will definitely apply this knowledge into not just future modules but after graduation when I am finding for a job. HOORRRAAYY to being 12 days smarter online after this module!!

Gif: Source

At the starting of this module, I shared my digital literacy and right now, I am going to do a review about it.

Building online networks around an area of interest – 1 to 3

Collaborating with others – 1 to 3

Creating online materials (text, audio, images, video) – 2 to 3

These points are now rated 3 as I have done some research during this module and it clearly shows how company goes to the Internet to hunt for potential candidates. I will pick up additional skills like photoshop (I personally think is a plus point in the marketing industry) and video editing

Participating in online communities – 2 to 4

Managing your online identity – 3 to 4

Managing your online privacy and security – 3 to 4

These points are ranked 4 as I aimed to be much more active on social media and I will join the H&M Facebook group since I am currently working with them. After doing research, I am aware that the Internet is never safe so I must learn to manage my online profile. For example, I will upload appropriate photos and share links or websites that is associated with marketing or current world issues.

I will clean and tidy up my Facebook weekly, secure my internship with a company and join in their social media (Facebook and LinkedIn). Personally, I don’t have a LinkedIn account so my very first step would be to create one and start to update my information on it. Thereafter, I can share my LinkedIn with my colleagues during attachment.

After these short but very insightful weeks, I have learnt to be more cautious of how I portrait myself online and the topic that interested me the most is Topic 3, where we touched on building our own professional digital profile. Keeping it authentic and professional at the very same time, I will not lie on my digital profile about my education or my previous job information and just be myself when I update my profile, and not be someone who just wants to impress the employer.

Next was Topic 5, regarding the advantages and disadvantages of Open Access. For the future modules, I will remember to always cite the writer or website which I get the particular piece of information from. This is the proper way of giving recognition to the writer’s work while sharing it to people, it is not my writing so I will never call it mine as this is plagiarism. This topic is very useful for future use (career or educational) and I will definitely utilise it.

Overall, I really enjoyed myself throughout this learning journey. A different approach of teaching through Google Hangouts makes it so much interesting and easier to understand, daily submission taught me to be self- disciplined and what we have learnt is based on what we have researched and read from our classmates. Love this module.

Topic 5: Reflective Summary

Most of my classmates would have agreed that open access definitely is beneficial for a student but maybe not so much as a content publisher. Most importantly, we must give credits to the author by citing the information back to the website. After all we are just “borrowing” a part of information or writings from them so I believe a form of recognition needs to be given.

The Internet has helped to connect everyone globally and now with free open access, learning can be done anywhere at anytime. Research for school and work project can be found efficiently, sharing it with people from all around the globe.

Like what Slyvia mentioned in her post, when an author’s work is being recognised, he/she will gain many citation flows. Because nowadays information are free on the Internet for everyone, so writers usually receive golden token recognition. This is one of the motivation for them to keep on producing quality work, bringing values to the insights they can provide to readers. On top of that, they may get headhunted by well reputable companies in return for their efforts in producing quality work.

As a whole, Amanda said ‘open access system expedited the efficiency in research whereas bringing the worries of plagiarism and lack of innovation’. I strongly agree with her as plagiarism is a major issue in this technology world, therefore every work and education system practicing it.

In conclusion, open access is meant for everyone but we should not take advantage of all which is free. We must appreciate everyone’s work and not take it as our own.

xoxo,
Rochelle

Blogs I commented on:

Slyvia

Amanda

Open access – Advantages and Disadvantages

Every student, at some point will access the Internet and Google for examples of good essays from the top universities, company reports that may support the analysis of your project work and even articles that are useful for referencing. Just like what I am doing for this module, many of my contents are being found online and all these is made possible thanks to the information that is being published on the Internet for free! And I mean, free, without even having to give your credit card number or any particulars about yourself.

Advantages 

Learning is made free for everyone now. As long as you have access to the Internet, there are tons of information anyone can search for. There are even e-textbooks available online, so students can read and gather more knowledge without having to pay extra money just to get a textbook in its physical form.

It is easily accessible, saves time and anyone can read it anywhere on-the-go. For example, you can download e-textbook or ebooks and read it on your tablets or phones. On top of that, we are able to search the content we want using keywords, either Google it or Ctrl + F on a pdf file and it saves way more time than having to flip through pages.

Traditional publication methods no more and this saves the Earth. How? Imagine if we can only obtain information from the library, this means that before information is being published out, they will have to get edited and approved. With the Internet, there’s no need to have it in ink and paper, and having to worrying about mass production which saves the Earth. Upload one copy on the internet and thousands of readers can have access to it at the same time. This leads to the last point – international.

Content goes international. This increases readership and people from all over the world can have access to your work and share it with others. When the writer’s work is being recognised, he/she may sees it as a window of opportunity from a company. Like the previous topic I’ve touched on, companies are constantly hunting for the best and you never know if the company just happen to chance upon the writer’s work and liked it.

Disadvantages

Having free online access means that there is lack of quality control. The article that you have just read may not be authentic, probably just “voices” or thoughts on something that is debatable. Some website are not reliable as any user can edit the information they think is wrong and replace it with their own words. Therefore, not everything we read on the Internet is true or factual, unless there is substantial proofs or citing.

Lastly, who is going to pay for the publishing fee? Most of the cases, the author is going to pay for the publication fee, and usually they would only receive a recognition for their work. Because readers do not have to fork out a single cents to read the information published online, the author will be the person who has to pay for the publication fee.

Conclusion

Personally, having free online access benefits me a lot, especially when I have to do research on certain topics or school project. What I think we can do is to list down where we get our information from under the reference list or cite it, this gives recognition to the author’s work. After all, I believe online access will serve greater purposes to everyone in the near future.

xoxo,
Rochelle

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Brown, A. (2012). Open access: why academic publishers still add value. The Guardian. Available at: http://www.theguardian.com/higher-education-network/blog/2012/nov/22/open-access-research-publishing-academics?CMP=twt_gu. [Accessed 9 December, 2014]

Gatti, R. (2012). Open Access: ‘we no longer need expensive publishing networks’. The Guardian. Available at: http://www.theguardian.com/higher-education-network/blog/2012/nov/08/open-access-academic-publishing-models [Accessed on December 9, 2014]

Geib, A. (2013). Advantages and Disadvantages of Open Access. edanz. Available at: http://www.edanzediting.com/blog/advantages_and_disadvantages_open_access#.U2afUfldWVO [Accessed December 9, 2014]

Robby Piels (2014). Advantages and Disadvantages of E-Textbooks Online. 10TopTenREVIEWS. Available at: http://textbooks-online-review.toptenreviews.com/advantages-and-disadvantages-of-e-textbooks-online.html [Accessed on December 9, 2014]

Shockey, N. and Eisen, J.(2012). Open Access Explained! Youtube. Available at: https://www.youtube.com/watch?feature=player_embedded&v=L5rVH1KGBCY [Accessed December 9, 2014]

Topic 4: Reflective Summary

I wrote a post on ethical issues raised by educational use of social media and I realised that most of my classmates wrote about the businesses use so I will do a summary based on both.

REPUTATION.

This is very important. In terms of education and even for businesses, the Internet is the access to anything and by uploading anything negative, reputation is at stake. For schools, teachers and students are the representatives and their actions online determine the reputation of the school. Irresponsible actions online (example I gave was a teacher that mock the student’s essays) or photos of inappropriate dressings show how strict the school is, and how well they are able to manage such issues. For businesses, employees should always be very cautious when it comes to replying a customer’s complain on their social media or even leaving a harsh comment on the competitive which may comes across as being unprofessional.

ANONYMITY

One of the key things I have learnt is that being anonymous doesn’t mean that you are really anonymous, it is just a mask to hide a person’s identity. But at the very end of the day, whichever website you visited, it leaves a track and everything is traceable. With the modern technology we have right now, being anonymous isn’t really as safe as you think. People are still able to check your identity just by using your IP address, that simple and easy. A lot of people also take advantage on anonymity by leaving harsh comments on people’s social media and even spread bad reviews regarding its competitors everywhere on the Internet. Such actions are not ethical and once the truth is being exposed like old bone, gone is reputation, that’s how they are both linked.

In conclusion, I feel that when it comes to such issues. Organisations should have a set of preventive measures or even guideline to begin with, and to also emphasise on the importance of responsibility in being part of the organisation. On top of that, the company needs to have a zero tolerance on putting the company’s reputation at risk, and every employees should sign the ‘code of ethics’ contract to make sure that they read, understand the content and willing to commit. It is sad but true that all of us need to be constantly reminded of the consequences that we may faced if we act recklessly online.

Blogs I have commented on:

Sunny

Corinne

Ethical Issues Raised by Educational Use of Social Media

Ethical issues often deal with what is right and what is wrong, what is good and what is bad, and what rights and responsibilities people should have (Ask.com, 2014). The uses of social media is increasing, students are now digitally connected with one another and teachers nowadays are open to the concept of being their ‘friend’ online. Gradually over time, educational system and modules are going online, such as having excel or access classes, and even online modules. Below listed are the ethical issues raised by educational use of social media:

Dress appropriately in school uniforms when taking photo

You are having a class outing to the science centre and everyone is ecstatic, the only time when bringing a camera is allowed. So you decided to take a few photos with your good friends and upload it to Facebook. Well, you don’t purposely fold your skirt higher and redesign it to a mini skirt, with one side of your uniform tugged out and your hair all let down. It is a school event and students represent the school when they are in uniform, so when parents see such photos, the school’s discipline standards are being questioned and eventually ruin the reputation.

Using other social media during class

Gif: Source

To prepare students for the modern technology world, we all have that one module that teaches us the fundamentals of Excel. Teachers cannot fully control what students are doing behind the screen during lessons. They might be on Facebook, YouTube, Twitter or 9gag instead of focusing on Excel functions. Students will not be listening to the teacher as they are browsing the Internet and that is a form of disrespect.

Don’t not write hateful or negative comments about anyone online

It is not uncommon for teachers to be the victims online, being hated by students for being plain-boring or weird or annoying. Uploading photos or videos of teachers along with hateful descriptions is not healthy, and for most cases, the school will take actions on the student when they find out the issue. On the other hand, it is hurtful for parents to find out about teacher mocking at students’ essays, find it entertaining and posting it on the blog. It will not just ruin the school’s reputation but also the teacher’s reputation as being unethical, disrespectful and irresponsible. Teachers are supposed to assist and guide a student’s education and not making fun of their mistakes, treating it as an entertainment. This makes the parents question why did the school even hire the teacher at the very first place, or is there any actions taken place and how the school is going to solve the issue.

Yes, having technology means anyone can have the freedom of speech online but we must all be mindful of what we have mentioned.

Gif: Source

If you think it is not right, don’t even post and share it on your social media, find a good friend and talk things out or simply let things go. All it takes is for someone to screenshot whatever you have posted and it will simply ruin your reputation. You could be expelled from school and it would be difficult to get into another school as you are being blacklisted in the Ministry of Education. Before posting anything online, it is best to think twice about the content that is written. Afterall, anyone can Google your name and everything is exposed, remember that!

xoxo,
Rochelle

Sandra Davie & Liaw Wy-Cin (2005). SINGAPORE: Schools act against students for ‘flaming’ teachers on blogs. UCLA Asia Institute. Available at: http://www.international.ucla.edu/asia/article/30494?AspxAutoDetectCookieSupport=1 [Accessed December 5, 2014]

Esther Au Yong & Andrea Soh (2008). Teacher mocks ‘poor’ essays by pupils in blog. AsiaOne News. Available at: http://news.asiaone.com/News/Education/Story/A1Story20080218-50182.html [Accessed December 5, 2014]

Ask.com. (2014). What Are Ethical Issues?. Available: http://www.ask.com/world-view/ethical-issue-f1d5bd587b50cdbf [Accessed December 5, 2014]

Henderson, Auld & Johnson (2014). Ethics of Teaching with Social Media. Paper presented at the
Australian Computers in Education Conference 2014, Adelaide, SA. Available at: http://newmediaresearch.educ.monash.edu.au/lnmrg/sites/default/files/HendersonAuldJohnson_EthicalDilemmas_ACEC_2014.pdf [Accessed December 5, 2014]

Mark Childs, Steve Wheeler & Teresa MacKinnon (2014).Social media in education: ethical concerns. ALT Newsletter. Available at: https://newsletter.alt.ac.uk/2014/07/social-media-in-education-ethical-concerns/ [Accessed December 5, 2014]

Topic 3: Reflective Summary

Be authentic and consistent.

This is what I have learnt after reading through most of my classmates’ post. I couldn’t agree more. I believe that by being authentic, you are able to listen to yourself, be aware of how far your strengths can take you and how you can play your weaknesses as a form of good flaw.

Throughout the whole post, Ruhuan emphasise on being consistent when it comes to posing content that is in line with who you are. She mentioned ‘Post materials that are necessary and practical. It is always good to keep it simple and clean.’ This is very true as keeping it simple and clean means being straightforward, highlighting key points that are important. On top of that, it is very crucial not to lie. Scott Thompson, former Yahoo CEO was caught for adding in a computer science degree in his resume when he does not even own one. It is a form of embarrassment and by lying, it actually spoils your reputation really bad. Nobody likes it, right?

What Evelina wrote was about having an authentic online profile and keeping yourself interesting at the very same time. Just like her, it feels weird to not have an internet profile, it’s like not having an identity online and no one else can connect to me because I simply do not exist. What I have learnt is that by having an authentic online profile doesn’t mean it is all about the good points of me, but to include also my weaknesses, in a tactical way.

Instead of trying to hide or change your weaknesses, highlight your strengths because at time, we will never know they are hidden in those weaknesses. For example, you can mention that you’re a loyal and responsible instead of boring, or organised and dedicated if you are not a fan of changes. By doing so, it shows that you are aware of your ability to overcome challenges, accept you for who you are and work things positively from there and being honest.

There are other points such as being organised, creative or even get tips on writing a successful CV. However, authenticity comes from within. It all depends on how well I am able to build and manage my online profile, keeping it real and true to who I am when offline.

Being random here, to show you my puppy placing his paw on the leg of my chair while I am typing out this post. Haha. Happy Thursday peeps!

xoxo,
Rochelle

Building Your Professional Digital Profile

While I was doing my research on this topic, I saw this statistics on The Jobvite 2014 named ‘Social Recruiting Survey’. It shows the increasing trend of employers searching for potential candidates using social media. To keep up with the competition, we must learn how to build our own online profile professionally and effectively.

Below listed are the 3 points which I personally feel are baby steps in managing a professional online profile.

1. How are you going to marketing yourself?

‘To make yourself more visible, think about how you present and express skills and experience on a LinkedIn profile just as carefully as you would with a paper CV.’ (Graham Snowdon, 2011) This is very important as one should not entirely ignore how powerful online recruitment is nowadays, given the fact that the world is so digitally involved. Depends on what career aspects you are looking for or majoring in, you should project that side of you online. And by that, it involves the style of writing and how do you organised your profile. For example, if you’re looking for a creative managerial role, your style of writing should be slightly interesting yet keeping it formal enough for an online resume. If you wouldn’t mind sharing your other social media to allow employers to further understand you, you can include the links on your LinkedIn profile too.

Plus point when you proofread your online profile and make no mistake. Employer sees that as being careful with your work and keeping it organised.

2. Always use a professional looking photo

A photo taken at your friend’s party with drinks or posing in a bikini isn’t what employers are looking for. Like any CV, to use a professional looking photo is strongly recommended. Some people don’t upload their photo on their profile but employers want to know how the individuals look like. On top of that, the chances of employer clicking on your profile would be higher as compared to other profiles without any profile photo or photos that are not taken professionally. It also shows how organised and credible that individual is, whether he/she look neat in the photo and without photo, he/she may come across as being inactive online or plain outdated. ‘Luci Baldwin, IPC Media resourcing and recruitment manager, says anything constructive and positive will work in a candidate’s favour.’ (Cary Cooper, 2011)

3. Don’t lie

The last point can either get you a job or to lose it. Many employers goes to the Internet and Google the candidates name immediately after an interview, and when they unravel something that is different from what the candidate mentioned, chances are he/she will not get the job. Lying affects how credible a person is, which is also part of the personality. In addition, employers ‘search the candidate’s digital footprint to make sure personal beliefs won’t clash with the company’s message or harm their reputation.’ (Kimberley Kasper, 2014) Employers would not want to see comments or posts regarding how bad the previous boss is, it just simply shows how childish and unprofessional the person is dealing with the situation.

Make sure that information on your online profile is accurate, that includes experiences in events and activities or even past employers and the reason why you quit the previous job. Employers want to know why you quit your last job: No career advancement? Salary issues? Not in good terms with other employees? Because at the very end, employers are looking for candidates who are suitable for the job, someone who is willing to stay and be happy working in the company. Sabrina Baker, a HR consultant with Acacia HR Solutions puts it this way, “The resume and interviews are my indicator of whether an individual has the skill set to do the job, but online profiles can help me determine if their personality is going to fit in with the culture and environment of the job at hand.”

Therefore, employers are constantly seeking for the best talents, shifting some of their focus on online recruitment where they may be able to reach out to a different talent pool. When on the lookout for potential candidates, employers can browse and understand more about the person based on their online profiles, knowing if they are the best fit for the company.

xoxo,
Rochelle

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Kimberley Kasper (2014). Does A Candidates Online Reputation Affect Your Decision To Hire Them? Jobvite. Available at: http://www.jobvite.com/blog/candidates-online-reputation-affect-decision-hire/ [Accessed at December 3, 2014]

Kimberley Kasper (2014). The 2014 Social Recruiting Survey Infographic. Jobvite. Available at: http://www.jobvite.com/blog/2014-social-recruiting-survey-infographic/ [Accessed at December 3, 2014]

Carolyn Hyams (2012). Personal Branding on LinkedIn: 10 Mistakes to Avoid. Available at: http://www.jeffbullas.com/2012/11/09/personal-branding-on-linkedin-10-mistakes-to-avoid/ [Accessed at December 3, 2014]

Graham Snowdon (2011). The Rules of Social Recruiting. The Guardian. Available at: http://www.theguardian.com/money/2011/aug/19/rules-social-recruiting-linkedin-twitter-facebook [Accessed at December 3, 2014]

Cary Cooper (2011). You’ve been Googled: What Employers Don’t Want to See In Your Online Profile. The Guardian. Available at: http://careers.theguardian.com/careers-blog/google-online-searches?intcmp=239 [Accessed at December 3, 2014]

Topic 2: Reflective Summary

After reading most of my classmates’ blog, I have come to realised that there is no right or wrong about having one or multiple online identities. It all boils down to how you manage your profile, portray your image online, and how comfortable you are with your online identity/ identities.

Chanced upon Kelly’s blog and she said ‘Having multiple online identities may simply deplete the credibility of a particular online identity you would like to portray.’ I find it true as having more than one online identities mean that you would have to put in an extra effort to be “formal” when it comes to managing your LinkedIn profile or other social media platforms which is used for connecting with your employers. You can’t really be yourself as you would be constantly trying to fit in the organisation, instead just be yourself, be genuine.

In addition to Ming Ru’s post, she shared a video on Internet Privacy Prank which is very interesting. It shows us that you can just search someone online and gather even the tiniest bit of information about that particular person. Creepy, isn’t it? How we trusted the Internet without knowing what they may do with our information. I love how she is so comfortable with being herself, be it online or offline, that she wouldn’t mind people knowing her the way she is. Social media are created to connect with people and sharing personal information which you wouldn’t mind sharing, I personally feel it is not to create a different persona to portray your good points and sell it to a particular employer.

At the very end of the day, I couldn’t emphasise more on being true to yourself online as much as you are offline. Instead of trying to fit into the organisation like anyone else, just focus on being yourself and that in my point of view, is unique. If you have multiple identities, it is best to learn how to manage them properly as you may benefit from it. Something that I always remind and question myself, “Is this necessary to share online?”, because I don’t want to share everything about me online. I’d like to keep part of me private and give my true friends the privilege in understanding the depths of me.

xoxo,
Rochelle

Having multiple online identities? Good or bad?

There are so many different social media platforms that is available on the Internet to connect with people you may or may not know, it can be someone random that catches your attention and the next thing you know, you’re following that person on Facebook. That doesn’t mean you are that person’s friend, neither do you really know what are his or her weird habits, favourite foods, childhood stories or even their birthdays. The digital world has changed dramatically till the Internet is no longer ‘a place where identity could remain separate from real life’ (Aleks Krotoski, 2012).

Below listed are the perks and downsides of having multiple online identities.

The Perks

Clearly, by having multiple online identities mean individuals can use different social media platforms to ‘market’ themselves, thus ‘It makes us more accessible to our audience and it is particular beneficial in terms of community engagement.’ (Coasta, C & Torres, R., 2011) Some individuals have more than one Facebook account (For example, one for work and one for personal use), or a Facebook (personal use) and LinkedIn (career prospects).

‘There is clearly also an advantage in terms of ‘marketing’ our work. By opening up the spaces where we present our practice, we are giving others an opportunity to interact with us and have access to our work.’ (Coasta, C & Torres, R., 2011) Therefore, individuals are able to manage what they want the public to know more about themselves through Facebook/ Twiiter/ Instagram and connects with potential employers to better understand his/her career developments and prospects.

The Downsides

‘The idea of a person siloing different aspects of her personality, never mind personal and professional personas, into different web-presences seems strange.’ (Meghan Casserly, 2011) You never truly get to understand a person as a whole behind your laptop screen, looking at their photos, reading about their profiles or favourites list. You can never know if all the contents or informations shared by that person is ever authentic.

‘The obvious problem with this line of thinking is that the problems associated with displaying a single self in front of multiple populations is not “mutually” the same for all.’ (Nathan Jugerson, 2011) This is the main reason why cyber bullying exists and is on the rise, where anonymous users leave harsh and offensive comments on the ‘weak’ or people they deemed as not in the same league. Because sometimes when you portray your “real” self online, others judge you based on what they think they know about you through your Facebook profile or pictures taken during the weekends on Instagram, they leave harmful comments.

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I personally feel that having multiple online identities isn’t really a good thing. ‘Current Google CEO Eric Schmidt who said that “if you have something that you don’t want anyone to know, maybe you shouldn’t be doing it in the first place.”'(Nathan Jugerson, 2011) It is true, and I believe in being yourself, whether is it online or offline. Having more than one online identities call for more maintenance duties in managing those profiles, it is like splitting your personalities into fragmented pieces and sharing it with people online. At times, being a little private with sharing may just help to protect yourself but then again, if you were to have multiple online identities, my piece of advice would be to manage your online profiles professionally.

xoxo,
Rochelle

Aleks Krotoski (2012). Online identity: Is authenticity or anonymity more important? The Guardian. Available at: http://www.theguardian.com/technology/2012/apr/19/online-identity-authenticity-anonymity [Accessed: 1st December 2014]

Coasta, C & Torres, R. (2011). To be or not to be, the importance of Digital Identity in the networked society. Edicacao, Formacao & Technologias. University of Saford. Available at: http://eft.educom.pt/index.php/eft/article/view/216/126 [Accessed: 1st December 2014]

Meghan Casserly (2011). Multiple Personalities And Social Media: The Many Faces of Me. Forbes. Available at: http://www.forbes.com/sites/meghancasserly/2011/01/26/multiple-personalities-and-social-media-the-many-faces-of-me/ [Accessed: 1st December 2014]

Nathan Jugerson (2011). Jeff Jarvis and Multiple Identities: A Critique. The Society Pages. Available at: http://thesocietypages.org/cyborgology/2011/03/25/jeff-jarvis-and-multiple-identities-a-critique/ [Accessed: 1st December 2014]

Reflective Summary on Topic 1

After having to study through the opinions of my classmates, I realised that each and every one of us can either be a digital “visitor” or “resident” depending on our needs. It is very interesting to understand the whole concept from different perspectives and to read each individual’s experiences with the digital world.

With regards to Sunny’s blog, what intrigued me was when she mentioned that her friend had became a victim of cyber bullying which is not very uncommon in the digital world. I learned that even if you are a digital “visitor” or “resident”, as long as you are online, you are not entirely safe. That is when we have to learn to manage our own online profile or identity.

In addition, what I like about Amanda’s blog is that she uses Generation Y (people like me and her) as an example which I can personally relate to. We grew up with technology, adapting to the fast paced digital world and by owning a mobile phone that gives you access to the Web, it signifies the very first step in becoming a digital “resident”. It is true that technology has evolved to be more efficient and effective over the years that most of us depend heavily on it – simply because part of us live online and it is the fastest way to connect with our loved ones.

In conclusion, this topic taught me that I should be cautious on how I manage my profile online. There are possibilities that employers or firms go to the Web in search for potential candidates who are suitable for the job and to check on the individuals’ personal lifestyles. With the world digitally connected, I will keep in mind the professionalism on portraying a decent persona online.